At One2One Supply, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or purchase from us.
1. What Information We Collect
When you interact with our website or place an order, we may collect the following information:
Your name, email address, phone number, and shipping address
Billing details and payment method (processed securely via third-party providers)
IP address, browser type, and device information
Purchase history and customer service interactions
2. How We Use Your Information
We use the information we collect to:
Process and fulfill your orders
Send order updates and shipping confirmations
Provide customer support
Improve our website and services
Send occasional promotional offers (only with your consent)
We will never sell, rent, or share your personal data with third parties for marketing purposes.
3. Third-Party Services
We use trusted third-party providers to process payments (e.g., Afterpay, Stripe, WooCommerce) and fulfill orders. These providers may have access to your personal data only to the extent required to perform their services.
Your payment information is encrypted and processed securely. One2One Supply does not store full credit card details.
4. Cookies & Tracking
Our website uses cookies to enhance your browsing experience. Cookies allow us to:
Keep you logged in
Remember your cart and preferences
Collect anonymous usage data to improve our services
You can disable cookies in your browser settings, though some website features may not function as intended.
5. Data Security
We take reasonable precautions to protect your personal information from unauthorised access, misuse, or disclosure. This includes SSL encryption, secure servers, and regular platform updates.
6. Your Rights
You have the right to:
Access the personal data we hold about you
Request corrections or updates
Opt out of marketing communications at any time
Request deletion of your data (subject to record-keeping obligations)
To exercise any of these rights, contact us at:
support@one2one-supply.com
7. International Data Transfers
As we ship orders from overseas and use global service providers, your data may be transferred outside Australia. We ensure all third parties comply with strict data privacy standards.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised date.
9. Contact Us
If you have any questions about our Privacy Policy or how your data is handled, please reach out to:
support@one2one-supply.com